Transfer Your Prescriptions.We'll Take It From Here.
No account needed.
- We Call Your PharmacyNo calls for you to make
- Same-Day TransfersMost within one business day
- Free Delivery AvailableRight to your door
Your transferWe handle the call
Live
- We call them
- Transferred
- Ready for you
Form not loading? Open it in a new tab.
By using this form you agree to our Terms & Conditions, Privacy Policy, and SMS Terms (if applicable).
Why Switch?
Why Patients Choose John & Jack
Right to your door in Toronto — no charge.
Organized by day and time for easy medication management.
Real people who know your name — not a corporate chain.
Most prescriptions transfer within one business day.
Questions about your meds? We're always here to help.
Convenient plaza at Lawrence & Dufferin.
Switching Pharmacies, Frequently Asked
Do I have to call my old pharmacy myself?
No. Enter your current pharmacy's phone number in the form and we'll contact them for you.
Can I transfer only certain prescriptions?
Yes. The form starts with "Entire prescription file" selected. Choose "Specific prescriptions" to add medication names or Rx numbers, with an optional photo or PDF.
Does transferring cost anything?
No. John & Jack Pharmacy does not charge a transfer fee.
How fast will my prescriptions move over?
Most transfers complete the same business day. If you need a medication urgently, call us at 647-347-9333 and we'll prioritize it right away.
Do I need to tell my doctor I'm switching?
No. Transfers happen pharmacy-to-pharmacy, so your doctor doesn't need to be involved at all. If a prescription needs renewing along the way, we'll contact your doctor's office for you.
Will my remaining refills carry over?
Yes — refills belong to your prescription, and they move with it. If something has run out of refills, we'll reach out to your doctor to request a new one so nothing is missed.
Can every medication be transferred?
Most prescriptions can be transferred. Our pharmacist will confirm what can move over and contact your doctor if a new prescription is needed.
Can I transfer for a family member or someone I care for?
Yes. With their permission, submit a separate form for each person using their details.
Will my insurance and drug plans still work?
Yes. We bill most major insurance plans and the Ontario Drug Benefit (ODB) directly, exactly like your current pharmacy. Bring your card on your first visit and everything will be set up before you leave.
Have Questions About Transferring?
Our pharmacist team is happy to walk you through the process.
