UTI? Pink eye? Cold sore? Your pharmacist can treat it.
Walk in or call — our pharmacist can assess you on the spot and prescribe when appropriate, free with your Ontario health card. And if it's something a doctor should see, we'll tell you straight.
- Free with your health card
- English, Arabic & French
- Honest referrals when needed
What's bothering you? Tap a category.
Every condition below is one Ontario allows pharmacists to assess and treat. Whether treatment is right for your specific situation — that's exactly what the assessment is for.
- Most commonUrinary tract infectionsuncomplicated UTIs
- Mild acne
- Dermatitiseczema and skin rashes
- Diaper rashdiaper dermatitis
- Impetigocommon skin infection
- Insect bites & hivesurticaria
- Canker soresaphthous ulcers
- Oral thrushcandidal stomatitis
- Pink eyeconjunctivitis
- Cold soresherpes labialis
- Period crampsdysmenorrhea
- Sprains & strainsmusculoskeletal
- Acid refluxGERD
- Hemorrhoids
- Nausea in pregnancynausea and vomiting
- Yeast infectionsvulvovaginal candidiasis
- Seasonal allergiesallergic rhinitis
- Tick bitesincluding Lyme prophylaxis review
- Pinworms & threadworms
Not sure if your concern belongs on this list? Call us — it's often faster to ask directly than to guess from a website. Ontario updates this list from time to time, so it never hurts to check.
From concern to clear next step.
Assess
A real conversation about your symptoms, when they started, and whether pharmacy care is appropriate.
Treat
For certain concerns, the pharmacist may recommend treatment or prescribe when appropriate.
Guide
What to do next, what to watch for, how to use treatment safely, and when to follow up.
Refer
If something needs a different level of care, we say so clearly and direct you where to go.
Severe, worsening, or urgent symptoms? Don't wait on a website.
Those situations may need a walk-in clinic, urgent care, or emergency care rather than pharmacy treatment. When in doubt, seek medical care first.
Have these ready — it makes everything faster.
- Your symptoms and when they started
- Current medications
- Allergies or relevant health history
- Your Ontario health card, if applicable
Calling ahead is the best way to confirm pharmacist availability, and not every concern will be suitable for pharmacy treatment. Please don't send sensitive medical details through general website forms or email.
Care that still feels personal.
- Family-owned pharmacy care that still feels personal
- Lawrence and Dufferin convenience with easy plaza parking
- Guidance in English, Arabic, or French
- Clear answers instead of runaround or vague next steps
- Practical local support for nearby families and commuters
- A team willing to tell you honestly when something should be escalated
Minor ailments, frequently asked.
What minor ailments can a pharmacist assess?
Ontario pharmacists may assess a set list of minor ailments such as certain skin concerns, reflux, cold sores, simple urinary symptoms, allergies, eye concerns, and the other conditions listed above. Treatment depends on the actual assessment and whether pharmacy care is appropriate.
Can the pharmacist really treat my UTI?
Often, yes. Uncomplicated urinary tract infections are the single most common concern people bring to us for minor ailment care. The pharmacist will ask about your symptoms, assess whether pharmacy treatment is appropriate, and prescribe when it is — free with your Ontario health card. If your symptoms suggest something beyond an uncomplicated UTI, we will say so clearly and point you to the right level of care.
Do I need an appointment?
Not always, but calling ahead is the best way to confirm pharmacist availability and make sure your concern is a good fit for pharmacy care before you come in.
Will I always get a prescription?
No. Sometimes the right answer is self-care guidance, a non-prescription recommendation, monitoring advice, or referral instead of a prescription. The goal is the right next step, not a prescription at all costs.
Is this covered?
Eligible patients with a valid Ontario health card may qualify for publicly funded minor ailment services. Call first and we will help confirm availability and what to expect.
What if I need a doctor, urgent care, or emergency care?
If your concern is not suitable for pharmacy treatment, we will explain that clearly and recommend the right next step. Severe, worsening, or urgent symptoms should not wait on a website or a routine pharmacy visit.
How should I contact you?
Calling the pharmacy is best. You can also visit us in person or use directions to find us quickly. Please do not include health card numbers, insurance details, sensitive medical information, or payment information in general website forms or email.
Talk to the pharmacy first, get a practical answer.
Call us or drop by — we'll tell you plainly whether pharmacy care fits, and what to do if it doesn't.
